Backpack Wallet & Exchange 🎒 Official Support ($BP)

Recent posts

• October 22, 2026

  Of course. When the numbers don’t match the position history, it’s important we verify it fully. I’ll monitor Case FND-552187 and message you once the credit is applied.

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• October 22, 2026

  No, that’s the main issue. Thanks for investigating it properly instead of just saying “funding rates apply to open positions.”

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• October 22, 2026

  Is there anything else related to this account I should check while we’re here?

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• October 22, 2026

  I’ll keep an eye on the case and update you here as soon as there’s movement. In the meantime, avoid opening new perpetual positions until the negative balance is cleared, just to …

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• October 22, 2026

  I’ve generated the breakdown and sent it to your registered email. You’ll also receive both an email and an in-app notification once the funding adjustment is completed and the bal…

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• October 22, 2026

  Yes, please send that. And will I get a notification when the credit goes through?

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• October 22, 2026

  Would you like me to also export a detailed breakdown of the three funding charges (timestamp, rate, and calculated size) so you have it for your records?

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• October 22, 2026

  I’ll mark the case as high priority so it gets reviewed quickly. Once the adjustment is approved, the $180 will be credited back and the negative balance will disappear.

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